Our company culture is the only competitive advantage we have complete control over
The Critical Mission Culture Code
In order to build a thriving culture, we live by our Culture Code. It represents the operating principles and expected behaviors we use to run our company and serve our clients. We proactively discuss and apply these principals to our interactions inside the company, with our clients, and in our personal lives.
Our Culture Code represents the values and behaviors we care deeply about, and people join our company because they value what we value. We believe that adherence to these principals is how you create a fulfilling career at Critical Mission Consulting and how we successfully fulfill our promises to our clients.
Words To Live And Do Business By 1. Benevolence 2. Integrity 3. Ability 4. Consistency
1. Benevolence
We always have our client’s interest at heart and solve for the client first
We are warm and active listeners who listen first then listen more
We are always charismatic and kind with a positive can-do attitude
We "Give a Damn!"
We take responsibility for our mistakes
We are willing to sacrifice when our interests diverge from our client
We give the benefit of the doubt to the client
Above all else, we ask ourselves what’s in it for the client
2. Integrity
We always keep our promise by delivering on what we say we will do
We make sure our actions match our words
We provide information transparency
We show good judgement with smart, perceptive, and insightful decisions and observations
We always play fair by behaving honestly, honorably and obeying the rules
A promise made and a promise kept is the heart of integrity
3. Ability
We display professionalism in every endeavor
We always demand excellence
We always seek to learn
We make sure we are factually correct
We stay conscious of our current level of productivity and happiness and we make continual changes to grow
We lead by example
We seek to solve big challenges
We set measurable and actionable goals
We communicate with clarity
We focus on self-improvement
We practice activities and develop habits that will improve our minds and our bodies
We set a high bar for skills and knowledge We expect to clear it with successful outcomes every time
4. Consistency
We predictability practice principals 1 – 3
We reliably deliver promised results
Benevolence, Integrity and Ability must always be displayed with Consistency
What Makes Critical Mission Unique Is Our Culture
Many companies talk about their core values. Few companies have cultures that actually reflect them. Our Culture Code defines our promise to you, our customer, that we will consistently serve your interests first, with integrity and the highest level of skill.
Benevolence, Integrity, Ability and Consistency are not just words we put on a plaque but active filters for each and every decision we make.
